FAQ
We’ve put together answers to the questions we get asked the most.
If you still need help, just contact us — we’re here for you.
📦 Orders & Shipping
How long does shipping take?
Our standard delivery time is 5–12 business days once your order has been processed.
Processing time is usually 1–3 business days.
You’ll receive a tracking link via email as soon as your order ships.
Do you ship Australia-wide?
Yes! We deliver to every state and territory in Australia.
How much is shipping?
Shipping is free on orders over $60.
For orders under that amount, a small flat-rate fee applies (shown at checkout).
Where do you ship from?
We ship directly from our partner warehouses.
This helps keep prices low and ensures fast, reliable delivery with tracking.
Can I track my order?
Absolutely.
Once your order has shipped, you’ll receive a tracking email with your link.
🛍 Products
Are your gadgets tested?
Yes — we hand-pick and test our products to make sure they’re useful, reliable and high quality.
Do products come with instructions?
Yes, most products include instructions.
If you need help, just contact us — we’ll guide you through setup.
What if something arrives damaged or faulty?
Frequently Asked Questions
Take a photo and contact us at support@gadgetgizmo.store.
We’ll replace it or refund it quickly.
💳 Payments
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and secure Shopify payments.
Do you offer refunds?
Yes — we have a 30-day return policy.
If something isn’t right, we’ll make it right.
❓ Other Questions
Can I cancel or change my order?
If your order has not been shipped yet, contact us as soon as possible and we’ll do our best to help.
How do I contact you?
Email us anytime at support@gadgetgizmo.store or use our Contact Us page.